by Gary16
Visitor

I’ve recently joined EE I am now in Bulgaria and cannot make calls back to uk

 
1 REPLY 1
by Ace Contributor
Ace Contributor

Re: I’ve recently joined EE I am now in Bulgaria and cannot make calls back to u

Hi @Gary16 

 

You need to enable roaming before you go, however...

 

If you log into MyEE and go to Manage device, make sure you have activated roaming and international calls.

Or If you have the MyEE app, go to usage controls, activate use phone abroad and make international and premium calls

 

If that doesn't help, let us know!

 

roaming.jpeg

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