28-05-2017 03:41 PM
I got the below message when I landed in america but I thought because I was on a 4gee max plan that I could use my data/texts etc whilst I'm here? Please can you advise?
Hi again. Now for your data: getting emails and internet abroad is worry free and costs from £4/day in most places. For options, visit add-on.ee.co.uk (free to click - check data roaming is ON). Choose how much data you want and when it runs out we'll ask if you want more. You'll never be charged for more than you choose so there's no chance of an unexpected data bill. Call +447953966150 for Customer Services (£1.00/min) & 112 in case of emergency. Have a good trip!
28-05-2017 03:47 PM
28-05-2017 03:58 PM
28-05-2017 04:10 PM
It's a personal account. I just don't understand why I'd get a text saying it wasn't included! I flew through Germany on the way and when I landed there it said as part of the plan I can use my data etc. Can I definitely use my phone? I don't want to get any charges! Thanks so much for your help!
28-05-2017 04:15 PM - edited 28-05-2017 04:15 PM
As long as you are on the new max plan which was brought out after May the 10th you will be fine as this includes USA.
Germany was included on the old max plans so that would work anyways.
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