by Rg51
Explorer

I've gone to Italy without activating roaming. How can I do it from here?

 
3 REPLIES 3
by Grand Master
Grand Master

Re: I've gone to Italy without activating roaming. How can I do it from here?

Try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

PAYG is auto enabled for roaming. You don't need to & can't do the above.

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by Rg51
Explorer

Re: I've gone to Italy without activating roaming. How can I do it from here?

Thanks.
I managed to chat with ee and they were able to sort it. 😊
by
EE Community Team

Re: I've gone to Italy without activating roaming. How can I do it from here?

Hi @Rg51,

 

Welcome to the community 🙂

 

I'll glad you were able to get this sorted quickly. Have an amazing time in Italy!

 

 

Alex 🙂

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