by Pwoodman1
New Member

I've come to jersey and not realised my phone won't work how can I fix it

I've come to jersey not realising my phone won't work how can I fix this as I only have access to the internet by wifi

2 REPLIES 2
by
EE Employee

Re: I've come to jersey and not realised my phone won't work how can I fix it

Hi @Pwoodman1 and welcome to the Community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using format of 00447*********

 

Also, please let me know If you are using an EE personal or business account?

 

Many thanks,

 

Lee

by Brilliant Contributor
Brilliant Contributor

Re: I've come to jersey and not realised my phone won't work how can I fix it

Hi @Pwoodman1 Are you on pay monthly? If so go to contact us at the top then EE then live chat they should be able to get it working 

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