05-02-2019 04:29 PM
Hello my name is Tamas Fabian!
I have rang EE on the 01/02/2019 to set my phone up to roaming because i have gone on holiday to Hungary. I have been told that its been set up successfully and all i need to do is that i restart my phone once i arrived to my destenation and it will work. Now i have been in Hungary for 4 days and had turned my phone off and on about 5 times every day and still nothing. I have turned on the roaming on my device settings as well. It is a bit frustrating because in this case i cannot make any phone calls or text as i have no signal at all, so i cannot ring EE either to sort it out. Please help me out because at the minute i have a phone on me in a different country and its useless! Thanks!
05-02-2019 04:37 PM
Welcome the community.
I hope you're having a lovely holiday in Hungary and I am sorry to hear your roaming is not working.
Are you currently connected to a network?
Speak soon, Katie 🙂
05-02-2019 04:41 PM
No its showing me no bars of signal and when i checked the network selection on my iPhone Xs Max its on automatic.
05-02-2019 04:44 PM - edited 05-02-2019 04:57 PM
Thank you for confirming this @Faby0209.
Please change this to manual and try manually selecting a network,
Let me know the outcome of this action.