by Dodgybreadman Investigator
Investigator

I set up roaming before I came to Mexico it was working now it's not

My phone just beeps when calling the uk from Mexico it was working but it's stopped 

5 REPLIES 5
by
EE Employee

Re: I set up roaming before I came to Mexico it was working now it's not

Hi and welcome to the Community @Dodgybreadman

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using 0044.

 

If these do not work, please let me know if you are using an EE personal or business account.

 

Many thanks,

 

Lee

 

by Dodgybreadman Investigator
Investigator

Re: I set up roaming before I came to Mexico it was working now it's not

Yes thanks 

by Kapitanovaite
Visitor

Re: I set up roaming before I came to Mexico it was working now it's not


Can't get phone working in any country I'm abroad now and it's not working,  I called before went on holiday and guy said he fixed it.  Doesn't look like 

by
EE Employee

Re: I set up roaming before I came to Mexico it was working now it's not

Hello @Dodgybreadman

 

Did you manage to get Roaming setup?

 

If not can you let me know if you're a personal EE customer please.

 

Thanks - Karen. Smiley Happy

by
EE Employee

Re: I set up roaming before I came to Mexico it was working now it's not

Afternoon @Kapitanovaite

 

Welcome to the Community! Smiley Happy

 

Have you tried rebooting your device?

 

If you do a manual network selection does it show any networks?

 

Speak soon.

 

Thanks - Karen. Smiley Happy

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