by dj_haworth
New Member

I need to setup my sons iphone for roaming after arrival in Germany

I need to setup my sons iphone for roaming after arrival in Germany

2 REPLIES 2
by Grand Master
Grand Master

Re: I need to setup my sons iphone for roaming after arrival in Germany

@dj_haworth   If the account is in your name and you need to call customer services to request this.   If the account is in your son's name then he will need to speak to customer services as this is an account related issue and they can only deal with the account holder.  

by
EE Community Support Team

Re: I need to setup my sons iphone for roaming after arrival in Germany

Good morning @dj_haworth.

 

Thanks for coming here for help with this.

 

Is the account on pay as you go or pay monthly?

 

Also is the account in your name?

 

As @Chris_B has asked 🙂

 

Hope to hear back from you soon.

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