by Shaneh
New Member

I need to activate my account whilst abroad



I have gone to spain.  I forgot to text EE to set up my calls and roaming.  I now have no network.  Is there any way I can activate this online.

EE Community Support Team

Re: I need to activate my account whilst abroad

Afternoon @Shaneh


Welcome to the community 🙂


Are you with us on pay as you go or pay monthly?


If you have a pay monthly account, can you try the below steps;


Log into your My EE account online and go to Menu > Manage Device > Roaming and Call abroad and Premium rate calls > are they showing as ticked?


If not, can you activate these settings?


Let me know how you get on.



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