by Shaneh
New Member

I need to activate my account whilst abroad

Hi,

 

I have gone to spain.  I forgot to text EE to set up my calls and roaming.  I now have no network.  Is there any way I can activate this online.

1 REPLY 1
by
EE Community Support Team

Re: I need to activate my account whilst abroad

Afternoon @Shaneh

 

Welcome to the community 🙂

 

Are you with us on pay as you go or pay monthly?

 

If you have a pay monthly account, can you try the below steps;

 

Log into your My EE account online and go to Menu > Manage Device > Roaming and Call abroad and Premium rate calls > are they showing as ticked?

 

If not, can you activate these settings?

 

Let me know how you get on.

 

Leanne.

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