by nsolomon0770 Investigator
Investigator

I'm unable to make calls or tex from france.

I'M in france and I can't make calls or texts.  all I hear is a French message whenever I try to call someone

2 REPLIES 2
by Grand Master
Grand Master

Re: I'm unable to make calls or tex from france.

If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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by
EE Community Support Team

Re: I'm unable to make calls or tex from france.

Morning @nsolomon0770

 

Welcome to the community.

 

Has the advice from @XRaySpeX helped get your calls and texts working?

 

Let us know how you are getting on 🙂

 

Speak soon.

 

Leanne.

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