by Dazza73
Visitor

I'm unable to connect to any service in Italy

I have the EU data pack on my contact but since I've been in Italy I have been unable to connect with any service

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: I'm unable to connect to any service in Italy

Hi. @Dazza73

Please check if your roaming is on your account ,

https://myaccount.ee.co.uk/manage-device/

click on that link to enable your roaming .

Thanks

by
EE Community Support Team

Re: I'm unable to connect to any service in Italy

Good Morning @Dazza73

 

Thanks for coming to the community.

 

Are you with us on pay as you go or pay monthly?

 

Also do you have any networks showing in your device settings?

 

Speak soon 🙂

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