08-05-2018 10:25 PM
I stupidly didn't make myself the bill payer on my EE account, so have paid by bill over the phone for the past few years. I am travelling around Spain, however, and I can't make any calls for some reason. I can receive them but get and Orange robot talking to me everytime I try and make a call. I need to pay my bill!
08-05-2018 10:46 PM
@merlinevans: Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.
09-05-2018 09:37 AM - edited 09-05-2018 09:38 AM
09-05-2018 10:27 AM
Unfortunately, I need to be able to call 150 to set it up and I can't. I can receive and send text messages, receive phone calls and access all my data, but cannot place any calls. If you are able to get EE to call me i believe this could fix it?