by Jneux
Visitor

I'm roaming in Germany and unable to access Telekom

Cannot access Telekom in Germany, I have O2 but not very good in Ruesselsheim. In the past I had excellent connection with Telekom but now cannot register 

2 REPLIES 2
by
EE Employee

Re: I'm roaming in Germany and unable to access Telekom

Hi Jneux,

 

try changing the network you are connected to as that carrier might not support roaming currently.

by
EE Employee

Re: I'm roaming in Germany and unable to access Telekom

Hi @Jneux and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please, also can I get you to try and dial a friend or family member using the format of 00447********* and try using data. 

 

Did this work?

 

Many thanks,

 

Lee

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