by ianrcarson

I'm only holiday in Italy and I can't get a signal

I'm on holiday in Italy and haven't been able to get any signal whilst I've been here. The people I'm with are all able to and I've tried restarting my iPhone, switching data roaming on, and have tried manually picking the carrier but none of this is working. What should I do now?

EE Employee

Re: I'm only holiday in Italy and I can't get a signal

Hi @ianrcarson and welcome to the community.


So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.


Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?


Also, please let me know If you are using an EE personal or business account as I may be able to assist with our live chat service?


Many thanks,



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