by Michelle31
New Member

I’m on holiday in Spain and my phone won’t let me send a text message

Hi I’m on holiday in Spain and my phone won’t let me text my daughter in uk

2 REPLIES 2
by Grand Master
Grand Master

Re: I’m on holiday in Spain and my phone won’t let me send a text message

Hi @Michelle31 

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: I’m on holiday in Spain and my phone won’t let me send a text message

Afternoon @Michelle31

 

Welcome to the community.

 

Could you try the steps @Northerner has provided and let us know if this works for you and you can send a text message?

 

Hope you are having a lovely time in Spain 🙂

 

Speak soon.

 

Leanne 🙂

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