by Pfd46995
Explorer

I'm on holiday in Dubai and cannot make any outgoing calls or texts. Help

I'm on holiday in Dubai and cannot make any outgoing calls or texts. I've tried dialling 150 to no avail, tried dial assist over wifi and get voice that says dial 155 which I've tried and get no response.  What do I need to do to get this sorted whilst I'm in dubai? Help!!

4 REPLIES 4
by Grand Master
Grand Master

Re: I'm on holiday in Dubai and cannot make any outgoing calls or texts. Help

Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by
EE Community Support Team

Re: I'm on holiday in Dubai and cannot make any outgoing calls or texts. Help

Morning @Pfd46995.

 

Thanks for coming here.

 

Is your account with us on an EE personal contract?

 

I will see what we can do to help you 🙂

 

Thanks.

by Pfd46995
Explorer

Re: I'm on holiday in Dubai and cannot make any outgoing calls or texts. Help

Hi thanks for your help but I've managed to contact EE through online chat and managed to activate my account for abroad.


Sent from my iPhone
by
EE Community Support Team

Re: I'm on holiday in Dubai and cannot make any outgoing calls or texts. Help

Great news @Pfd46995.

 

Thanks for letting me know 🙂

 

Hope you have a great time!

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