03-09-2018 12:41 PM
I’m in France and I was sent a text by EE saying that I will be able to use my minutes at no extra cost. However, I have not been able to make any calls as they never get through. Last year, we were in France and this was not a problem as everything worked fine. Please get back to me as soon as possible. Thank you
03-09-2018 06:41 PM
Hello and welcome.
When you say that calls do not get through, could you tell us a bit more about what is happening? If you are calling UK numbers, are you sticking +44 or 0044 before the number?
03-09-2018 10:06 PM
Yes I’ve used both +44 and 0044 and nothing worked. When I say the calls aren’t going through I mean it doesn’t ring and the call ends