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by
New Member

I'm not Max Plan, do I get to use my data abroad now?

Sorry if this has been made clear elsewhere. I'm a tad confused.

 

 

I rang 150 3 days ago telling them I am going to Greece on the 20th of June, I have two accounts, one a Max Plan and one a basic plan (although the basic is dearer than the Max!!) I was told I get to use 15gb of the Max plan out of the 25gb allowence. But I don't get any of my basic plan data which is 10gb while roaming. They offered to sell me some data add ons which were pathetic tbh (i'd just tether from the 15gb) but now reading some news stories It says I should get all data on both plans ??? 

1 SOLUTION

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Ace Contributor
Solution
Accepted by XRaySpeX (Grand Master)
‎16-06-2017 02:44 AM

Re: I'm not Max Plan, do I get to use my data abroad now?

Hi,.

@POddy666

Yes can use your allowance in Europe without any extra cost on your both plans, 

EE have fair use policy that you can only use 15 gb data on roaming. 

Many Thanks 

2 REPLIES
Highlighted
by
Ace Contributor
Solution
Accepted by XRaySpeX (Grand Master)
‎16-06-2017 02:44 AM

Re: I'm not Max Plan, do I get to use my data abroad now?

Hi,.

@POddy666

Yes can use your allowance in Europe without any extra cost on your both plans, 

EE have fair use policy that you can only use 15 gb data on roaming. 

Many Thanks 

by
EE Employee

Re: I'm not Max Plan, do I get to use my data abroad now?

Great info @tahirmian Smiley Happy

 

Hi @POddy666

 

Have a great time in Greece!

 

Let us know if you need anything else.

 

Thanks - Karen. Smiley Happy

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