by Maz51
New Member

I’m in the eu supposed to have roaming it won’t let me call out please help

Please help I have roaming but it won’t let me call out I’m a pay monthly customer 

 

 

thank you

1 REPLY 1
by
EE Community Support Team

Re: I’m in the eu supposed to have roaming it won’t let me call out please help

Hello @Maz51

 

Thanks for coming here 🙂

 

You may need to activate your call abroad and premium rate calls, so you can call and text.

 

Can you try and log into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > is this showing as ticked?

 

If not, can you activate call abroad and premium rate calls?

 

Hope you are having a great time 🙂

 

Leanne.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.