25-09-2018 10:09 AM
I’m in the USA with the Go Further add on already active so I know I can call in the USA and back to UK as part of my plan. I need to be able to call a number in the UAE as well and want to know what add on I need to add to enable this? Is it the 60 or 120 Global minutes add on? The explanation isn’t very clear as to whether I can use it to call a UAE number from the USA from my UK mobile.
25-09-2018 01:41 PM
Welcome to the community.
For calls from the USA to UAE, you would have to pay the per minute rate detailed on the roaming tool.
The 120 Global minutes add-on is only to call or receive calls from UK mobiles and landlines from anywhere in the world (excluding Europe Zone).
25-09-2018 01:58 PM - edited 25-09-2018 01:59 PM
You could buy the World Select Talk and Text add-on for £6 / day for unlimited calls & texts during the day. It'll be worth it if you make more than 6 mins calls abroad / day. To get it text WORLD to 150. See https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs/countries/usa .
25-09-2018 03:05 PM - edited 25-09-2018 03:09 PM
I've looked into this and the World Select Talk and Text add-on isn't quite right for this scenario, @XRaySpeX.
Here's what the World Select Talk and Text add-on covers:
|Any included country to the UK (e.g. USA to UK)||Yes||Yes|
|Any included country to included country (e.g. USA to Canada)||Yes||Yes|
|Any included country to all other countries (e.g. USA to New Zealand)||No||No|
|From UK to any other country (Calling Abroad)||No||No|
25-09-2018 03:51 PM
@Christopher_G: Then why is it called "World"? The included countries number only 5. Since when has the World consisted of only 5 countries?
From the title "World" I interpreted it as covering calls from the 5 included countries to anywhere in the World.
by Paulramsey68 a week ago