by Rararach2 Investigator
Investigator

I'm in Thailand and none of my texts are sending to Thai or English numbers

In Thailand and I've topped up £10 and connected to a local network but none of my texts are sending to English numbers and Thai numbers!! I've tried restarting and connecting to another network but it's just not working 

5 REPLIES 5
by Ace Contributor
Ace Contributor

Re: I'm in Thailand and none of my texts are sending to Thai or English numbers

by
EE Community Support Team

Re: I'm in Thailand and none of my texts are sending to Thai or English numbers

Hi @Rararach2,

 

Welcome to the EE Community.

 

What type of phone are you using?

 

Have you tried turning off 4G?

 

Thanks

 

James

by Rararach2 Investigator
Investigator

Re: I'm in Thailand and none of my texts are sending to Thai or English numbers

That talks about what do to before travel but I'm already there

by Rararach2 Investigator
Investigator

Re: I'm in Thailand and none of my texts are sending to Thai or English numbers

an I phone 5s and my data is off completely

by
EE Community Support Team

Re: I'm in Thailand and none of my texts are sending to Thai or English numbers

Hi @Rararach2,

 

Can you please go to settings>mobile data>mobile data options and set 4G to off.

 

Does this resolve the issue?

 

Thanks

 

James

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