by heather-1
Explorer

I’m in Tanzania .. I can’t call out but people can call me .. but I can text ..

I’m in Tanzania and can’t call out but people can call me.. what do I need to do??

3 REPLIES 3
by Grand Master
Grand Master

Re: I’m in Tanzania .. I can’t call out but people can call me .. but I can text

@heather-1   When you say text Is the text bubble blue or green ?  If it’s blue that’s a iMessage and not a text.  

 

But if you login to your online account and enable international and premium rate numbers you should be able to call out.  

by heather-1
Explorer

Re: I’m in Tanzania .. I can’t call out but people can call me .. but I can text

This still isn’t working..my account says I’m ok to do international calls .. and I’ve switched my phone off and on and reset network settings .. really starting to worry as start trek Tom up Kilimanjaro abd ideally would like to make calls when possible .. any ideas ??

by
EE Community Support Team

Re: I’m in Tanzania .. I can’t call out but people can call me .. but I can text

Hi @heather-1,

 

Welcome to the EE Community.

 

What happens when you try to make a call?

 

Do you hear a recorded message?

 

Thanks

 

James

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.