by deejulcoop
New Member

I’m in Spain and my phone will not call the uk

My phone is not letting me call the uk from Spain 

1 REPLY 1
by
EE Community Support Team

Re: I’m in Spain and my phone will not call the uk

Good Afternoon @deejulcoop

 

Thanks for coming to the community.

 

If you have a pay monthly account with us, you may need to remove your call abroad and premium rate bar.

 

If you log into your My EE account online and go to Menu > Manage Device >Call abroad and Premium rate calls > Is this showing as ticked?

 

If not, can you activate this setting?

 

Hope you are having a lovely time in Spain 🙂

 

Leanne.

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.