by D3
New Member

I'm in Spain and can't make calls or texts

I'm in Spain and I can't call or receive calls or txt

2 REPLIES 2
by Brax88
Explorer

Re: I'm in Spain and can't make calls or texts

I'm the exact same in Portugal. Cant even phone ee to try fix it lol

by
EE Community Support Team

Re: I'm in Spain and can't make calls or texts

Hi there @D3 @Brax88

 

Thank you both for coming to the community 🙂

 

Are you with us on pay as you go or pay monthly?

 

If you have a pay monthly account, can you try the below steps;

 

Log into your My EE account online and go to Menu > Manage Device > Roaming and Call abroad and Premium rate calls > are they showing as ticked?

 

If not, can you activate these settings?

 

Let me know how you both get on.

 

Leanne 🙂

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