10-05-2017 12:10 PM
@Kategladwin: Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.
10-05-2017 02:38 PM
Thanks for coming to see us in the community from sunny Spain 🙂
Just checking in on this one to see if the information @XRaySpeX gave to you has helped?
If you get a second, have a look at this Roaming with EE - What to do if you're having problems abroad post and it might help you (if you still need help).
Please let us know.