by Kategladwin
New Member

I'm in Spain and can't call the UK. Need to do this urgently please

 
2 REPLIES 2
by Grand Master
Grand Master

Re: I'm in Spain and can't call the UK. Need to do this urgently please

@Kategladwin: Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by
EE Community Support Team

Re: I'm in Spain and can't call the UK. Need to do this urgently please

Hi @Kategladwin

 

Thanks for coming to see us in the community from sunny Spain 🙂

 

Just checking in on this one to see if the information @XRaySpeX gave to you has helped?

 

If you get a second, have a look at this Roaming with EE - What to do if you're having problems abroad post and it might help you (if you still need help).

 

Please let us know.

 

Thanks

 

Richard

 

🙂

 

 

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