by Charlotte65 Investigator
Investigator

I’m in Spain and I can’t make calls only receive them

I’m in Spain and can text get internet and receive calls but can’t make call . The message says there is problem with my number.  This happpened last year and in Lapland . Phoned ee before I left and went to the ee shop who told me everything would be fine as my phone is set up properly. But it’s not again . I’ve also rest setting as that is what I was told to do if there was a problem made no difference

4 REPLIES 4
by Charlotte65 Investigator
Investigator

Re: I’m in Spain and I can’t make calls only receive them

Calls to this telephone number are restricted

Sent from my iPhone
by
EE Community Support Team

Re: I’m in Spain and I can’t make calls only receive them

Afternoon @Charlotte65

 

Thanks for coming to the community. 

 

Are you with us on pay as you go or pay monthly? 

 

The texts and data are they being sent over WiFi?

 

Speak soon, Leanne. 

by Charlotte65 Investigator
Investigator

Re: I’m in Spain and I can’t make calls only receive them

Pay monthly

Sent from my iPhone
by
EE Community Support Team

Re: I’m in Spain and I can’t make calls only receive them

Thanks @Charlotte65

 

What error message do you hear when you make a call? 

 

Leanne.

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