by Barbi67 Investigator
Investigator

I’m in Prague and can’t make calls to the UK any ideas

I have tried switching phone off and an. No luck there. Tried putting 0044 in front of the number again no luck. Please I need to make calls home to the UK. I did inform them I was going before I left.

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: I’m in Prague and can’t make calls to the UK any ideas

Morning @Barbi67

 

Hope you're having a great time in Prague I am going there in September very excited 🙂

 

Do you hear an error message when you try and call the UK?

 

Are you able to receive calls and texts?

 

Speak soon, Leanne 🙂

6 REPLIES 6
by Barbi67 Investigator
Investigator

Re: I’m in Prague and can’t make calls to the UK any ideas

Hi thanks no have done this and just checked it. Is ok x

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by Grand Master
Grand Master

Re: I’m in Prague and can’t make calls to the UK any ideas

@Barbi67: Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team
Solution

Re: I’m in Prague and can’t make calls to the UK any ideas

Morning @Barbi67

 

Hope you're having a great time in Prague I am going there in September very excited 🙂

 

Do you hear an error message when you try and call the UK?

 

Are you able to receive calls and texts?

 

Speak soon, Leanne 🙂

by Barbi67 Investigator
Investigator

Re: I’m in Prague and can’t make calls to the UK any ideas

Thanks rang EE all sorted now 

by Grand Master
Grand Master

Re: I’m in Prague and can’t make calls to the UK any ideas

Thanks! You're welcome :)! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: I’m in Prague and can’t make calls to the UK any ideas

Great news @Barbi67

 

Hope you have an amazing time 🙂

 

Leanne.

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