by Amanda323
Visitor

I’m in Portugal and my phone says calls are barred when I try to call numbers

I’m in Portugal and I can’t call numbers in my phone book it just says calls are barred. How do I solve this so I can make calls?

1 REPLY 1
by
EE Community Support Team

Re: I’m in Portugal and my phone says calls are barred when I try to call number

Hi there @Amanda323

 

Welcome to the community.

 

I hope you're having a great time in Portugal 🙂

 

Do you have a pay as you go or pay monthly account?

 

If pay monthly, can you try the below steps to activate roaming and call abroad;

 

Log in to your My EE account online > Menu > Manage Device > Ensure both Roaming and Calling abroad are ticked.

 

Did this work for you?

 

Thanks, Leanne.

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