15-09-2019 10:47 AM
@Arch2 are you a contract or pay-as-you-go customer ? if you a pay-as-you-go do you have credit to pay for your calls as your pack allowance doesn’t cover your calls. If you a contract customer login to your online EE account and enable call abroad and premium rate numbers then restart the device.
15-09-2019 10:49 AM
@Arch2 You still need to enable call abroad and premium rate numbers from within your online EE account.
15-09-2019 11:06 AM
@Arch2 Once enabled it can take up to 24 hours before it filters through the system, this is why you do this before you leave the UK. Just to add try restarting the device.
15-09-2019 01:09 PM - edited 15-09-2019 01:09 PM
Welcome to the community.
If you've activated the international calling feature whilst already abroad, it may take a little longer than normal to activate, as @Chris_B said.
Try manually connecting to another network or restarting your phone in the mean time.
|iPhone||Settings > Mobile Data > Network Selection > Turn off Automatic|
|Android||Settings > More Networks > Mobile Networks > Network Operators > Tap OK|
|Windows||Windows – Settings > Mobile Network > Network Selection > Tap on start manual search|
by Paulramsey68 a week ago