30-08-2018 10:02 AM
I'm in Greece with my J5 Samsung phone but all calls to others are unauthorised? Any suggestions?
Solved! See the answer below or view the solution in context.
30-08-2018 10:39 AM
I can't receive calls or texts.
I'm on a monthly billing account.
30-08-2018 10:42 AM
Thanks for the quick reply.
You may need to activate roaming and calling abroad within your My EE account.
To do this can you log into your My EE account online and go to Menu > Manage Device > Roaming and also call abroad and premium rate calls
If they are both not showing as ticked, can you activate them within your My EE?
This can take up to 24 hours to update for you.
Let me know how you get on.
by Kerry83 a week ago