by JustSaz
New Member

I'm in Greece and can receive but can't send text messages. Why? Thanks

 
2 REPLIES 2
by Grand Master
Grand Master

Re: I'm in Greece and can receive but can't send text messages. Why? Thanks

Hi @JustSaz 

 

Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.

Or

From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: I'm in Greece and can receive but can't send text messages. Why? Thanks

Hi @JustSaz 

 

Welcome to the community.

 

Did you get a chance to check the roaming settings in your My EE account?

 

If it's still not working, please try manually connecting to a different available operator:

 

Device type Actions
iPhone Settings > Mobile Data > Network Selection > Turn off Automatic
Android Settings > More Networks > Mobile Networks > Network Operators > Tap OK
Windows Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Thanks

 

Chris

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