22-08-2019 08:19 PM
Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.
From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls
23-08-2019 07:52 AM
Welcome to the community.
Did you get a chance to check the roaming settings in your My EE account?
If it's still not working, please try manually connecting to a different available operator:
|iPhone||Settings > Mobile Data > Network Selection > Turn off Automatic|
|Android||Settings > More Networks > Mobile Networks > Network Operators > Tap OK|
|Windows||Windows – Settings > Mobile Network > Network Selection > Tap on start manual search|