by Mightyjives
New Member

I'm in Germany and cant make calls but can receive calls and texts

Cant make calls from my hand set roaming is turned on how do I fix this 

2 REPLIES 2
by Grand Master
Grand Master

Re: I'm in Germany and cant make calls but can receive calls and texts

Hi @Mightyjives 

 

Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.

Or

From the MyEE app - current usage - controls, activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: I'm in Germany and cant make calls but can receive calls and texts

Hi @Mightyjives.

 

Welcome to the EE Community.

 

Let us know if you've been able to activate premium rate calls in your My EE Account online, and if this resolves your calling issue 🙂

 

Jon

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