10-08-2018 01:19 AM
I have an iPhone 7 and I’m in France on holiday I live in the UK and my phone won’t let me send texts or ring people it only allows my 4G to work, anyone know why this is please?
10-08-2018 06:52 AM
@Briony-k-morris Login to your online account and enable international and premium rate numbers .
10-08-2018 08:37 AM - edited 10-08-2018 07:39 PM
Thanks for coming to the community.
If you log into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate is this showing as ticked?
If not, if you can activate this so you can make calls and send texts.
This can take up to 24 hours.
Let me know if this works for you.