by Lollipopblue24
Visitor

I’m in France and can’t make calls out although I’m set up for this??

 
2 REPLIES 2
by Grand Master
Grand Master

Re: I’m in France and can’t make calls out although I’m set up for this??

@Lollipopblue24   Have you enabled call abroad and premium rate numbers from within your online EE account? 

by
EE Community Support Team

Re: I’m in France and can’t make calls out although I’m set up for this??

Hi there @Lollipopblue24

 

Welcome to the community 🙂

 

Are you with us on a pay monthly account?

 

If so, can you follow the advice from @Chris_B and log into your My EE account online

 

Then go to Menu > Manage Device > Call Abroad and Premium Rate.

 

This should show as ticked for you, can you activate this?

 

Speak soon.

 

Leanne.

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