by IzzyCat
Explorer

I'm in Chile and my phone won't connect to a network. It works OK in Argentina

I cannot connect to a network at all in Chile but my phone worked fine in Argentina while in transit.  Roaming is on. Please help. Thanks.

3 REPLIES 3
by
EE Community Support Team

Re: I'm in Chile and my phone won't connect to a network. It works OK in Argenti

Good Afternoon @IzzyCat.

 

Welcome to the EE Community, I hope you're having a lovely time in Chile.

 

What phone are you currently using?

 

Have you tried to manually connect to a network?

 

Speak soon, 

 

Katie 🙂

by IzzyCat
Explorer

Re: I'm in Chile and my phone won't connect to a network. It works OK in Argenti

Hi. I have a Samsung Galaxy S5.

 

I've tried to manually select all of the available networks but will not connect to any of them. 

 

I don't need to use mobile data but need to be able to send texts to a UK phone. 

 

Thanks

by
EE Community Support Team

Re: I'm in Chile and my phone won't connect to a network. It works OK in Argenti

Thank you for confirming this @IzzyCat

 

I have sent you a private message, if you can please take a look and get back to me. 

 

Katie 🙂

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