by Mpctexuk1
Explorer

I’m in Chicago and trying to make a call but it won’t let me

 
3 REPLIES 3
by Grand Master
Grand Master

Re: I’m in Chicago and trying to make a call but it won’t let me

Hi @Mpctexuk1 

 

Did you activate roaming?

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Mpctexuk1
Explorer

Re: I’m in Chicago and trying to make a call but it won’t let me

It would even let me call 150 or the mobile number but I can use text and internet 

by
EE Community Support Team

Re: I’m in Chicago and trying to make a call but it won’t let me

Hi @Mpctexuk1.

 

Welcome to the community.

 

Have you been able to ensure that roaming and international calls are both activated in your My EE Account online?

 

Jon

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