12-09-2019 06:20 PM
Good Evening @Jammers10.
Thanks for coming to the community.
Was this to change your plan to a MAX plan?
How long are you going to be in Australia for?
12-09-2019 08:34 PM
12-09-2019 08:35 PM
Hello Katie yes I believe it was to change it to a max plan. How can I do this? I’m here for approximately 3 months
12-09-2019 08:38 PM
@Jammers10 To do this you’ll need to call customer services to request it. You might be able to do this via live chat, to get live chat login to your online EE account and wait for a live chat window to pop up. Customer services is open till 9pm UK time, So you’ve got around 20 minutes to go.
13-09-2019 10:09 AM
HI, I have added the further roaming add on and all is ok. Many thanks