18-05-2017 06:56 PM
I am on holiday in Italy and unable to reply to a txt. I'm paying for the roaming data add on and had a txt from EE saying txt messages and calls were now included in my extra plan. Had this same issue last year in France... how can I sort it?
Solved! See the answer below or view the solution in context.
18-05-2017 07:06 PM
Hi @Dan191 and welcome to the Community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and ring using format of 00447*********
Also, please let me know If you are using an EE personal or business account?
18-05-2017 10:13 PM
I have tried doing a manual search for another network and couldn't get any. Although I have had this issue in Spain, France, Germany and now Italy all on various networks anyway. I can receive texts and calls just not make them. It is a personal account and I have the roaming bolt on at £3 a day which is working for the data but even though was paying for the minutes and texts (now included in contract) never got them.
by jimboy26 a week ago
by katehh16 2 weeks ago