by aireeriag
Visitor

I'm abroad and I can't call and text and message was I had call barring.

Can't make calls nor texts as I'm abroad in Asia. Chat to rep and told me they haven't got my Roaming barred and should be the phone. Went to phone e company as was told it's a Sim error. Can't contact chat group and can't call customer service. HELP

1 REPLY 1
by
EE Employee

Re: I'm abroad and I can't call and text and message was I had call barring.

Hi @aireeriag and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447********* and try using data. 

 

Did this work?

 

Which country are you currently in?

 

Many thanks,

 

Lee

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