by Leanagauci34
New Member

I'm aboard and phone has no service, can't even call EE

Please help, 

1 REPLY 1
by
EE Community Support Team

Re: I'm aboard and phone has no service, can't even call EE

Hi @Leanagauci34

 

Welcome to the community. 🙂

 

Please try the troubleshooting below:-

 

Try re-booting your device

 

Try turning 4G off in ‘settings’

 

Perform a manual network search:-

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Please let me know if any of that works.

 

Chris

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