by g0LdnGucc1G0d
Visitor

I keep texting EUROPASS to 150 but I never get the option to opt in.

I need help opting in to the EUROPASS deal. 150 gives me this reaponse...

"

You can text the following codes to 150 for free while in the UK or EU:

BALANCE for your remaining credit and allowances,
HELP TOP UP to find out how to top up via text,
BOOST to check the status of your FREE BOOST,
ALL PACKS for a list of packs available,
HELP PAYG for a link to online help,
APP to download the My EE app,
STOP PACK to stop any active packs from recurring,
NOW if you have bought another pack and want to start it early,
RO country name for roaming rates
VO followed by voucher number
VM ON or VM OFF to control diverts to your voicemail
STOP to 1234: To opt out of marketing communications"

1 SOLUTION

Accepted Solutions
by Brilliant Contributor
Brilliant Contributor
Solution

Re: I keep texting EUROPASS to 150 but I never get the option to opt in.

@g0LdnGucc1G0d Are you on payg or pay monthly? Europass is not available on pay as you go 

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4 REPLIES 4
by Ace Contributor
Ace Contributor

Re: I keep texting EUROPASS to 150 but I never get the option to opt in.

Hello,

@g0LdnGucc1G0d

Please click here Manage your device and check in your online my EE account if your Roaming enabled.

And you can also do this by text ROAMING to 150 before you travel.

You'll get a text either confirming you're set up, or telling you how to set up roaming on your device.

Roaming can take anything up to 24 hours to become active on your account, so it's really important to set it up before you travel.

Then restart your phone and try again EE Roaming Euro Pass .

If still have problem then you need to call on 150 or you can live chat with EE,

The live chat team link can be found here Get in touch page, under the EE drop down menu.

Many Thanks

by Brilliant Contributor
Brilliant Contributor
Solution

Re: I keep texting EUROPASS to 150 but I never get the option to opt in.

@g0LdnGucc1G0d Are you on payg or pay monthly? Europass is not available on pay as you go 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
by Grand Master
Grand Master

Re: I keep texting EUROPASS to 150 but I never get the option to opt in.

Those responses confirm PAYG. 

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Brilliant Contributor
Brilliant Contributor

Re: I keep texting EUROPASS to 150 but I never get the option to opt in.

@XRaySpeX Cheers I thought as much 

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