by Millingtons
Visitor

I have opted in to euro pass but can't make texts or calls. What should I do

I have opted in to euro pass but can't make texts or calls.  What should I do 

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: I have opted in to euro pass but can't make texts or calls. What should I do

Hi,

 

Its important to check if roaming is enabled on your account. Having Euro Pass added does not automatically enable roaming for you. Please follow the link below:

 

http://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-using-your-phone-abroad

 

W

by
EE Community Support Team

Re: I have opted in to euro pass but can't make texts or calls. What should I do

Good morning @Millingtons

 

Welcome to the community 🙂

 

Where are you at the moment?

 

Did you activate Roaming before you went away?

 

In addition to the great information @winston has offered, please also see our Roaming with EE – Everything you need to know about using your phone abroad post.

 

Are you a pay monthly personal or a pay as you go EE customer?

 

Thanks

 

Richard

 

🙂

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