by Scottsemley
Visitor

I have just arrived in America and my phone is only emergency calls only x

K

2 REPLIES 2
by Grand Master
Grand Master

Re: I have just arrived in America and my phone is only emergency calls only x

@Scottsemley  Did you enable roaming on your account?  Have you tried restarting the device?  Have you tried a manual network search ?  

by
EE Community Support Team

Re: I have just arrived in America and my phone is only emergency calls only x

Morning @Scottsemley

 

Thanks for coming to the community.

 

Can you try and connect to a different network as below,

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF

 

  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK

 

  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Also, can you try restarting the device and now try your data.

 

Let me know how you get on.

 

Leanne.

 

 

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.