by HarveyB
Explorer

I have been blocked by 3 when roaming in Ireland

I have been blocked by 3 when roaming in Ireland. 

There's no other available network. 

Any idea what to do?

4 REPLIES 4
by Brilliant Contributor
Brilliant Contributor

Re: I have been blocked by 3 when roaming in Ireland

Hello @HarveyB ,

 

Welcome to the community,

 

Hope you are enjoying Ireland.

 

I would suggest you take a look here:

 

https://community.ee.co.uk/t5/Roaming/EE-Roaming-Help-when-abroad-with-your-EE-phone-or-device/td-p/...

by
EE Community Support Team

Re: I have been blocked by 3 when roaming in Ireland

Good Afternoon @HarveyB

 

I hope you're having a lovely time in Ireland. 

 

Have you been able to look at the link provided by @Schockwave?

 

Are you now able to use your handset?

 

Katie 🙂

by HarveyB
Explorer

Re: I have been blocked by 3 when roaming in Ireland

Hi, I have checked with my local EE shop in Derry N Ireland and they said that 3 seem to be blocking EE customers when they go over the boarder into Donegal Ireland and are then roaming. Do you know if there is a problem between EE and 3 in this area?
ThanksHarveyB
Sent from Yahoo Mail on Android
by
EE Community Support Team

Re: I have been blocked by 3 when roaming in Ireland

Hi @HarveyB 

 

Do you have roaming activated in your My EE account?

 

Have you followed the troubleshooting and tried to connect to a different network?

 

Device type Actions
iPhone Settings > Mobile Data > Network Selection > Turn off Automatic
Android Settings > More Networks > Mobile Networks > Network Operators > Tap OK
Windows Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Thanks

 

Chris

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