by carlucci65
New Member

I have a data pack with internet on yet i cannot connect to the internet, Why?

I have pay as you go and have a datapack whcih includes mins and texts, It has data and my phone is on data roaming but i cannot get internet unless i am somewhere that has WiFI

1 SOLUTION

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by Profile closed
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Solution

Re: I have a data pack with internet on yet i cannot connect to the internet, W

Hello @carlucci65 the allowances that come with your data pack are for U.K. Use only. You will need to purchase a data roaming add on when abroad using this link from your phones data (not WiFi) connection:

 

http://add-on.ee.co.uk

 

Once you have purchased the add on you may need to restart your phone for it to activate and you can check the remaining allowance under the status tab using the same link above. 🙂

1 REPLY 1
by Profile closed
Not applicable
Solution

Re: I have a data pack with internet on yet i cannot connect to the internet, W

Hello @carlucci65 the allowances that come with your data pack are for U.K. Use only. You will need to purchase a data roaming add on when abroad using this link from your phones data (not WiFi) connection:

 

http://add-on.ee.co.uk

 

Once you have purchased the add on you may need to restart your phone for it to activate and you can check the remaining allowance under the status tab using the same link above. 🙂

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