by Mystified
Explorer

I got max plan with NA roaming but..

When I landed, instead of greeting with you can use your minutes text and data message I got this;

 

 

Welcome to Canada. Text TRAVEL to 150 to get a massive 500MB of daily data for a fixed £4.80 a day while you're there. Opt in once and you'll only be charged on days you use data abroad in an included country. For full details, click add-on.ee.co.uk/traveldata for free (check data roaming is ON).

Otherwise, you can choose a standard data add-on from £5 for 50MB. Click add-on.ee.co.uk for free to buy.

For the best possible network coverage please make sure your handset can automatically select a network. If you need help to do that, go here: http://ee.co.uk/help/phones-and-device

 

 

Not not sure if this is generic fault or what. I got 3 plans on max (2 phones and 1 tablet) all suppose to incdlue roaming. (Post may 2017 plan)

 

Restarted the phones and they can connect, but nowhere to verify if these are on the plan or not. Not turn on tablet yet..but phone are on because Im travelling and this is my only way to communicate right now.

 

I juat landed in Toronto and EE customer servicea are shut right now due to time.difference and what not....

 

Help?

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: I got max plan with NA roaming but..

What happens if you try and use data? It will either work, or you'll get redirected to the add-on page - a non SSL page is good to test with, like http://neverssl.com

 

 

If data is working, and you've not added the travel add-on or bought an add on, your MAX plan is working.

2 REPLIES 2
by Ace Contributor
Ace Contributor
Solution

Re: I got max plan with NA roaming but..

What happens if you try and use data? It will either work, or you'll get redirected to the add-on page - a non SSL page is good to test with, like http://neverssl.com

 

 

If data is working, and you've not added the travel add-on or bought an add on, your MAX plan is working.

by Mystified
Explorer

Re: I got max plan with NA roaming but..

It’s all working, just typing this on my iPad and all is fine.

 

so I guess the plan is working. Just got worried because of that message.

 

THANKS!

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