20-08-2018 07:08 AM
I have data roaming on.
I have tried using number starting with 0044 but it stoll isn't working.
20-08-2018 10:07 AM
Welcome to the community, I hope you're having a brilliant time in France so far. 🙂
Are you on pay as you go or pay monthly?
Could you please check to make sure roaming and international calling are activated under the Manage Device section of your My EE account?
20-08-2018 10:21 AM - edited 20-08-2018 10:21 AM
Thanks for checking, @LucieNicolay.
Are you able to make and receive calls?
Could you try manually connecting to a different available French network?:
|Apple||Settings > Carrier > Toggle Automatic OFF|
|Android||Settings > More Networks > Mobile Networks > Network Operators > Tap OK|
|Windows||Settings > Mobile Network > Network Selection > Tap on start manual search|
Let me know if that's any better.