by parkster
Explorer

I cant text or call voicemail whilst abroad S9

 
1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: I cant text or call voicemail whilst abroad S9

@parkster  Login to your EE online account and under manage this device enabled call abroad and premium rate numbers, then restart the device. 

3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: I cant text or call voicemail whilst abroad S9

@parkster  Login to your EE online account and under manage this device enabled call abroad and premium rate numbers, then restart the device. 

by parkster
Explorer

Re: I cant text or call voicemail whilst abroad S9

Hi Chris
I can only see my bill. No section about calling abroad
by
EE Community Support Team

Re: I cant text or call voicemail whilst abroad S9

Hi there @parkster

 

Thanks for coming here 🙂

 

Are you able to receive calls?

 

If you're a pay monthly customer, can you check your roaming status by logging into your My EE account online > go to Menu > Manage Device > Roaming Abroad and also Call Abroad and Premium Rate >This will show as ticked if roaming is activated.

 

Can you activate these settings?

 

Leanne 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.