by youngchan825 Investigator
Investigator

I cant send international text

I am currently in a vacation in South korea. I was making some transaction online and the bank messaged me for reply. I am using packs and I have 10 pound credit toped up but I was able to do international calls but I am not able to do international texts. pls help me

6 REPLIES 6
by Grand Master
Grand Master

Re: I cant send international text

Hi @youngchan825 

 

Sending a text is 60p in South Korea, so do you have enough credit to pay for the text? 

 

Thanks




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by youngchan825 Investigator
Investigator

Re: I cant send international text

yes @Northerner I have credit of exactly 10.70 pounds but I dont know when I recieved a international call the credit was gone. So I added 10 pounds to credit yet not working.

by youngchan825 Investigator
Investigator

Re: I cant send international text

Ok I have relized I was able to recieve texts and recieve phone calls but cant call or text

by Grand Master
Grand Master

Re: I cant send international text

@youngchan825   are you putting 44 or +44 instead of the 0 at the start of the number ? 

by youngchan825 Investigator
Investigator

Re: I cant send international text

yes I have tried with and without both but doesnt work I cant call and text.

by
EE Community Support Team

Re: I cant send international text

Hi there @youngchan825

 

Thanks for coming to the community. 

 

Are you able to manually select a different network?

 

What phone are you using?

 

Speak soon, 

 

Katie 🙂

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