by ophelia1st
Visitor

I cant ring out from abroad.I have been able able to before.

HI folks.I've been able to use my ee provider for a year off and on abroad same country no problems.I now can't make outgoing calls..It says operator is restricting them. I can't ring 150 from abroad and can't ring ee as thats the problem!..can't ring out.I have no other means of ringing where I am.I looked to connect manually but search  never stops actually searching..shows nothing ..I receive calls..I receive text.I tried taking sim out.I have had this for a few days.Please help x

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: I cant ring out from abroad.I have been able able to before.

Hi @ophelia1st

 

Thanks for coming here 🙂

 

I think that you may need to activate roaming.  That is potentially the problem.

 

Please see our Roaming with EE - What to do if you're having problems abroad support article.

 

Some of the hints, tips and tricks may help to get things working for you.

 

If not, please log in to your MYEE and await a live chat with an advisor.

 

Let us know how you get on.

 

Thanks

 

Richard

 

🙂

1 REPLY 1
by
EE Community Support Team
Solution

Re: I cant ring out from abroad.I have been able able to before.

Hi @ophelia1st

 

Thanks for coming here 🙂

 

I think that you may need to activate roaming.  That is potentially the problem.

 

Please see our Roaming with EE - What to do if you're having problems abroad support article.

 

Some of the hints, tips and tricks may help to get things working for you.

 

If not, please log in to your MYEE and await a live chat with an advisor.

 

Let us know how you get on.

 

Thanks

 

Richard

 

🙂

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