by Richylawson
New Member

I cant make or recieve call whilst i am currently in spain

Hi just reecntly moved tto ee and i am currently in spain and cany make or recieve calls can anyone help tha ks

3 REPLIES 3
by Grand Master
Grand Master

Re: I cant make or recieve call whilst i am currently in spain

Hi @Richylawson 

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

Thanks




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by
EE Community Support Team

Re: I cant make or recieve call whilst i am currently in spain

Hi @Richylawson,

 

Welcome to the EE Community. 🙂

 

Have you been able to get your phone connected by following @Northerner's advice?

 

Thanks

 

James

by Grand Master
Grand Master

Re: I cant make or recieve call whilst i am currently in spain

How long have you been away from UK?

 

Can you use data OK?

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